Service
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Service
Packaging:Usually we use Cartridge / Foil bag / Carton box packaging, customized package is welcomed.
Shipping:DHL / Fedex / UPS / Special line. 5-7 days to USA, 7-9 days to EU.
Payment:We accept Bank transfer / Alibaba platform / Western Union / Wise / Cryptocurrency.
After-sales Service:If the product you receive is damaged, lost or destroyed, we will provide free replacement. Tracking info will be provided within 1-3 days after payment.
Q & A
Q1: What’s your MOQ?
A: MOQ is 1 box.
Q2: May I get one sample before placing order?
A: Yes, samples are available. For normal products, samples are free, just need to bear the freight. For high-value products, you just need to cover freight and certain product cost.
Q3: How about delivery lead time?
A: Lead time: around 5-7 days. Tracking info will be provided within 1-3 days after payment.
Q4: Is there a discount?
A: Different quantity has different discount.
Q5: How to start orders or make payments?
A: Payment by USDT / BTC / Bank transfer / Alibaba platform / Western Union / Wise.
Q6: How do you treat quality complaints?
A: We have a professional QC department to control quality problems near zero. If there is a real quality problem caused by us, we will give replacement or refund your loss.
Q7: Is COA available?
A: Yes, we have 100% test from our lab and third-party testing agency.